We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox Screen Flashes Black on Chromebook

  • 8 biyano
  • 2 eza na bankokoso oyo
  • 11 views
  • Eyano yasuka ya 638744

Dave Hogate
Dave Hogate
more options

I have an HP Chromebook that is up to date. Recently Firefox flashes black for a second then comes back. It does this continously while I type or scroll on websites making it very difficult to use.

I have searched and found that on Chromebooks, Firefox does not have a Safe or Troubleshoot mode. Firefox does not do this on my Android tablet (Samsung) or Android phone (S21+) just on the Chromebook. It started maybe 2 weeks ago (today is 09/05/21).

The troubleshooting issues I've seen with flashing black screens apply to Windows, etc, and not to Chromebooks or Android in general. I don't want to use Chrome, do use Duck Duck Go browser for a lot of things but for regular websites I frequent I use Firefox. It's flashed about 60 times while I've written this.

Any suggestions?

I have an HP Chromebook that is up to date. Recently Firefox flashes black for a second then comes back. It does this continously while I type or scroll on websites making it very difficult to use. I have searched and found that on Chromebooks, Firefox does not have a Safe or Troubleshoot mode. Firefox does not do this on my Android tablet (Samsung) or Android phone (S21+) just on the Chromebook. It started maybe 2 weeks ago (today is 09/05/21). The troubleshooting issues I've seen with flashing black screens apply to Windows, etc, and not to Chromebooks or Android in general. I don't want to use Chrome, do use Duck Duck Go browser for a lot of things but for regular websites I frequent I use Firefox. It's flashed about 60 times while I've written this. Any suggestions?

All Replies (8)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Which version do you have installed? Are you using Firefox for Android or Firefox for desktop on that device?

Dave Hogate
Dave Hogate Nkolo motuna
more options

Firefox Browser 91.4.0 Googel Chrome OS 92.0.4515.162

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Are you using Firefox for Android or Firefox for desktop on that device?

Dave Hogate
Dave Hogate Nkolo motuna
more options

I uninstalled and reinstalled. It's Android, got it through the Play Store. It's still flashing. Just after I posted the last comment Firefox crashed.

If there's a different version to install on a Chromebook I'm not aware.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I recommend that you give the full desktop version a try. This guide will walk you through how to install it:

https://support.mozilla.org/en-US/kb/run-firefox-chromeos?utm_source=www.mozilla.org-firefox-browsers-chromebook&utm_medium=referral&utm_campaign=seo

Dave Hogate
Dave Hogate Nkolo motuna
more options

Thanks for the link Seburo. I tried that last night. My Chromebook is nearly full but I was able to install the Linux. I ran the command code to see which version and it came back with a different version of Linux, I'm not around that Chromebook now so can't check it again. At any rate, I ran the next code and it came back blank so got stuck there.

I'm not a computer programmer but do have some experience. The instructions given there did not work on my laptop.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

What version of ChromeOS is running on that device?

638744
638744
more options

Same problem about 2 months now, ASUS Chromebook CT100P tablet. Android version installed, onscreen keyboard does not work with Linux apps.