This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Youtube video pauses, audio continues

more options

When playing a video pauses but the audio continues. The video will then continue but has jumped ahead to where the audio is. So, audio plays uninterrupted, but video will pause, resume, pause, resume multiple times and each time it resumes, it jumps ahead so it is synced with the audio. This occurs most often in Youtube videos. However, I've noticed it playing other videos when in the browser.

When playing a video pauses but the audio continues. The video will then continue but has jumped ahead to where the audio is. So, audio plays uninterrupted, but video will pause, resume, pause, resume multiple times and each time it resumes, it jumps ahead so it is synced with the audio. This occurs most often in Youtube videos. However, I've noticed it playing other videos when in the browser.

All Replies (1)

more options

I'll add this does not occur when using another browser, either Chrome or Edge, the same video will play fine without the issue. I use Youtube a great deal and this is a frequent issue.