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all tabs crash when Private Internet Access (VPN software) drops connection

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  • Eyano yasuka ya FredMcD

firefox1649
firefox1649
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Hello,

When my VPN client Private Internet Access drops its connection to the VPN server, all the tabs I have open in Firefox say they have crashed. I can restore the pages by simply refreshing, but it didn't used to be like this. This doesn't happen if I turn off wifi or manually disconnect the VPN, only if the VPN drops the connection. Very strange.

My environment: - Mac Mini M1 2020 8GB RAM, 256GB SSD - MacOS Monterey 12.0.1 - PIA MacOS client 3.1.2 (build 06767) - Firefox 94.0.2 (64-bit) -- ublock origin 1.39.0 -- greasemonkey 4.11

Hopefully you can reproduce and fix it.

Hello, When my VPN client Private Internet Access drops its connection to the VPN server, all the tabs I have open in Firefox say they have crashed. I can restore the pages by simply refreshing, but it didn't used to be like this. This doesn't happen if I turn off wifi or manually disconnect the VPN, only if the VPN drops the connection. Very strange. My environment: - Mac Mini M1 2020 8GB RAM, 256GB SSD - MacOS Monterey 12.0.1 - PIA MacOS client 3.1.2 (build 06767) - Firefox 94.0.2 (64-bit) -- ublock origin 1.39.0 -- greasemonkey 4.11 Hopefully you can reproduce and fix it.

All Replies (3)

FredMcD
FredMcD
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Do you know why they drop the connection? Have you had your ISP check your service?

How often does this happen? What were you doing at the time? surfing, watching a clip, reading something . . . .

firefox1649
firefox1649 Nkolo motuna
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The reason for the VPN dropping the connection could be any number of factors between my computer, my wifi network, the ISP cables, the internet, and the VPN server, so I really can't say. It happens a few times a day, and it reconnects almost immediately. That part my not be solvable, and even if it were, it probably wouldn't be worth the effort.

As for what I was doing, I was doing nothing, just reading a web page.

This is a minor annoyance, but there probably is a bug -- or perhaps a feature -- in Firefox that causes this.

I thought I was submitting a bug report here... is there somewhere else where I can do that?

Ezalaki modifié na firefox1649

FredMcD
FredMcD
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Have you contacted the VPN support?