This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Sudden problems with Facebook since yesterday

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 3 views
  • Eyano yasuka ya Terry

more options

Windows 10

I updated a few days ago. Since then, threads on FB are refusing to load fully and as of this morning, Messenger just won't work at all. All functions work fine with Chrome.

Thanks for at least fixing the spacing on the bookmarks bar items, but now you went and broke Facebook again.

Any solutions for this? What I've tried:

Ran CCleaner to clear all cookies and data Cleared data through the browser Restarted FF Restarted computer Used different profile

Windows 10 I updated a few days ago. Since then, threads on FB are refusing to load fully and as of this morning, Messenger just won't work at all. All functions work fine with Chrome. Thanks for at least fixing the spacing on the bookmarks bar items, but now you went and broke Facebook again. Any solutions for this? What I've tried: Ran CCleaner to clear all cookies and data Cleared data through the browser Restarted FF Restarted computer Used different profile

All Replies (1)

more options

Resetting the preferences mentioned in the answer below may help. https://support.mozilla.org/en-US/questions/1362205#answer-1469087