This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Videos in Firefox android browser not playing while on call?

  • 5 biyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya Paul

more options

Hi, Whenever I'm on a phone call I cannot watch a video on Firefox for android, it just plays for a second and stops. Using YouTube or media gallery work fine. Any solution? Thanks.

Hi, Whenever I'm on a phone call I cannot watch a video on Firefox for android, it just plays for a second and stops. Using YouTube or media gallery work fine. Any solution? Thanks.

All Replies (5)

more options

Hi

Have you tried using the Video Background Play Fix add-on available from the add-ons option in the Firefox for Android menu?

more options

Hi,

Thanks for your response. I have this add-on installed yet the behavior is still the same. Videos only play for a second and then stop.

Thank you.

more options

Just so I understand this better, you want to be able to have a video playing in Firefox for Android, while taking a phone call?

more options

Yes, precisely.

more options

I notice that you are using an older version of Firefox for Android. I recommend that you update to the latest version available from the Google Play store.

Does this help?