This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Duolingo's audio doesn't work fine

  • 9 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya Ivan R.

more options

Since a few days I have a problem with Duolingo. When I Play the the vocals the audio "fries". The problem there is ONLY with Firefox. On Chrome and other browers the audio works perfecly.

Since a few days I have a problem with Duolingo. When I Play the the vocals the audio "fries". The problem there is ONLY with Firefox. On Chrome and other browers the audio works perfecly.

All Replies (9)

more options

Please provide a public link (no password) that we can check out. No Personal Information Please !


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

FredMcD said

Please provide a public link (no password) that we can check out. No Personal Information Please !

Do you mean Duolingo's website? This: https://www.duolingo.com/learn

more options

I already tried troubleshoot (safe mode), and the problem is still there.

I also tried to delete cache, and Duolingo's cookies (just their cookies)

more options

And the part under; Make sure you are not blocking content ?

more options

FredMcD ha detto

And the part under; Make sure you are not blocking content ?

I crossed out the tracking protection, and the problem is still there.

more options

Have you checked the speaker by trying another website?

more options

FredMcD ha detto

Have you checked the speaker by trying another website?

Of course, any website works fine.

more options

I called for more help.

more options

FredMcD ha detto

I called for more help.

Thank you!