Thunderbird crashes and hangs up
hey all, I hope you can help! Thanks in advance.
Thunderbird crashes and hangs up many times every day. I am using a macbook pro, OS Monterey, 12.3.1 and Thunderbird 91.9.0 (64-bit).
When I try and submit the crash report I get an error page on submit that reads "Bad Request (400)". Trying this short thing in case the problem is how long that is ...
All Replies (1)
Here is the most recent crash report; Date/Time: 2022-05-11 13:45:13.192 -0400 End time: 2022-05-11 13:45:36.694 -0400 OS Version: macOS 12.3.1 (Build 21E258) Architecture: x86_64h Report Version: 35 Incident Identifier: EB0AAE72-EDEB-4041-8049-5461EF551B15
Data Source: Stackshots Shared Cache: 6CC5ECDC-5119-37F0-9A85-4F48A50F5F78 slid base address 0x7ff80bcbd000, slide 0xbcbd000 Shared Cache: E002DD51-E525-3810-B928-ECF34DA397EE slid base address 0x7ff83f304000, slide 0x3f304000
Command: thunderbird Path: /Applications/Thunderbird.app/Contents/MacOS/thunderbird Identifier: org.mozilla.thunderbird Version: 91.9.0 (91.9.0) Team ID: 43AQ936H96 Architecture: x86_64 Parent: launchd [1] PID: 80517 Time Since Fork: 54455s
Event: hang Duration: 23.50s Duration Sampled: 1.80s (process was unresponsive for 22 seconds before sampling) Steps: 18 (100ms sampling interval)
Hardware model: MacBookPro16,1 Active cpus: 12 HW page size: 4096 VM page size: 4096 Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev
Time Awake Since Boot: 45133s Time Since Wake: 803s
Fan speed: 1837 rpm Total CPU Time: 2.141s (6.1G cycles, 6.7G instructions, 0.91c/i) Advisory levels: Battery -> 3, User -> 2, ThermalPressure -> 0, Combined -> 2 Free disk space: 126.68 GB/465.63 GB, low space threshold 3072 MB
Timeline format: stacks are sorted chronologically Use -i and -heavy to re-report with count sorting
Heaviest stack for the main thread of the target process:
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] *18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d]
Process: thunderbird (Thunderbird) [80517]
UUID: 4885E861-FAF4-3CD2-9B42-7A4CF94B270E
Path: /Applications/Thunderbird.app/Contents/MacOS/thunderbird
Identifier: org.mozilla.thunderbird
Version: 91.9.0 (91.9.0)
Team ID: 43AQ936H96
Shared Cache: 6CC5ECDC-5119-37F0-9A85-4F48A50F5F78 slid base address 0x7ff80bcbd000, slide 0xbcbd000
Architecture: x86_64
Parent: launchd [1]
UID: 501
Footprint: 1202.62 MB
Time Since Fork: 54455s
Num samples: 18 (1-18)
CPU Time: <0.001s (527.5K cycles, 97.1K instructions, 5.43c/i)
Note: Unresponsive for 22 seconds before sampling
Note: 1 idle work queue thread omitted
Thread 0x88617 DispatchQueue "com.apple.main-thread"(1) Thread name "MainThread" 18 samples (1-18) priority 46 (base 46)
<thread QoS user interactive (requested user interactive), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x8861c Thread name "Breakpad ExceptionHandler" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 <truncated backtrace> 1-18
18 mach_msg_trap + 10 (libsystem_kernel.dylib + 6522) [0x7ff80bfa597a] 1-18
*18 ipc_mqueue_receive_continue + 0 (kernel + 343888) [0xffffff8000263f50] 1-18
Thread 0x88621 Thread name "IPC I/O Parent" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 <truncated backtrace> 1-18
18 kevent + 10 (libsystem_kernel.dylib + 25422) [0x7ff80bfaa34e] 1-18
*18 ??? (kernel + 6439888) [0xffffff80008343d0] 1-18
Thread 0x88626 Thread name "JS Watchdog" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 PR_WaitCondVar + 267 (libnss3.dylib + 1366027) [0x10148180b] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x88627 Thread name "JS Wasm MachExceptionHandler" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 <truncated backtrace> 1-18
18 mach_msg_trap + 10 (libsystem_kernel.dylib + 6522) [0x7ff80bfa597a] 1-18
*18 ipc_mqueue_receive_continue + 0 (kernel + 343888) [0xffffff8000263f50] 1-18
Thread 0x88628 Thread name "TaskController Thread #0" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x88629 Thread name "TaskController Thread #1" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x8862a Thread name "TaskController Thread #2" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x8862b Thread name "TaskController Thread #3" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x8862c Thread name "TaskController Thread #4" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x8862d Thread name "TaskController Thread #5" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x8862e Thread name "TaskController Thread #6" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x8862f Thread name "TaskController Thread #7" 18 samples (1-18) priority 31 (base 31)
<thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0>
18 mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) + 23 (libmozglue.dylib + 252903) [0x100ab9be7] 1-18
18 __psynch_cvwait + 10 (libsystem_kernel.dylib + 17386) [0x7ff80bfa83ea] 1-18
*18 psynch_cvcontinue + 0 (pthread + 20893) [0xffffff800373319d] 1-18
Thread 0x88638 Thread name "WRWorker#0" 18 samples (1-18) priority 31 (base 31) <thread QoS default (requested default), process unclamped, process received importance donation from WindowServer [179], IO tier 0> 18 thread_start + 15 (libsystem_pthread.dylib + 8043) [0x7ff80bfddf6b] 1-18 18 _pthread_start + 125 (libsystem_pthread.dylib + 25825)