This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox slow to load or can't load instacart web pages

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 6 views
  • Eyano yasuka ya cor-el

mmarhoefer
mmarhoefer
more options

I used to be able to use firefox to order groceries on instacart with no errors or performance issues. Since the end of March, I cannot use the site without interminable errors and slow operation. Error 1727 seems to pop up a lot. I have tried clearing cache and cookies with no improvement.

This is my favorite browser by far, I am willing to pay to use it, but need the old reliable versions of Firefox back!

Today I had to use edge to get my order placed.  :(


Thanks, mmarhoefer

I used to be able to use firefox to order groceries on instacart with no errors or performance issues. Since the end of March, I cannot use the site without interminable errors and slow operation. Error 1727 seems to pop up a lot. I have tried clearing cache and cookies with no improvement. This is my favorite browser by far, I am willing to pay to use it, but need the old reliable versions of Firefox back! Today I had to use edge to get my order placed. :( Thanks, mmarhoefer

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click the shield icon for more detail and possibly disable the protection. You can check the Web Console for relevant-looking messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Ezalaki modifié na cor-el