This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Delete key does not delete emails

  • 1 eyano
  • 2 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya Omed87315

lordthistle
lordthistle
more options

Problem: after upgrading to Thunderbird 91.11.0 (64-bit) on a Windows 10 Pro (64-bit) installation, the delete key does not delete emails. It used to work properly, but the latest update broke it.

I have found - references to this same problem dating back several years ago, but none of them had a solution; - references to a similar issue where both the delete key and the delete button (on-screen) do not perform any actions. In such case it seems the problem is caused by a corrupted trash folder. In my case, the delete (on-screen) button works as expected, i.e. it deletes emails.

How can I have my delete key to delete emails? Is there anyone who can help?

Problem: after upgrading to Thunderbird 91.11.0 (64-bit) on a Windows 10 Pro (64-bit) installation, the delete key does not delete emails. It used to work properly, but the latest update broke it. I have found - references to this same problem dating back several years ago, but none of them had a solution; - references to a similar issue where both the delete key and the delete button (on-screen) do not perform any actions. In such case it seems the problem is caused by a corrupted trash folder. In my case, the delete (on-screen) button works as expected, i.e. it deletes emails. How can I have my delete key to delete emails? Is there anyone who can help?

All Replies (1)

Omed87315
Omed87315
more options

it is in the settings/Preferences.. It says delete messages...And gives you and option on what happens when you hit delete IE: crossout, move to:, or delete.. This may help...