This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox Reader view is being defeated

agd21
agd21
more options

Firefox Reader view is being defeated on some sites even though Firefox shows the Reader view icon. Example, on CNBC.com news pages clicking the Reader view icon replaces an article’s content with a CNBC page about their cookie policy, e.g. try using Reader view on https://www.cnbc.com/2022/08/26/iphone-gestures-and-hidden-menus.html Is there some way that Reader view can be made to work on these pages?

Firefox Reader view is being defeated on some sites even though Firefox shows the Reader view icon. Example, on CNBC.com news pages clicking the Reader view icon replaces an article’s content with a CNBC page about their cookie policy, e.g. try using Reader view on https://www.cnbc.com/2022/08/26/iphone-gestures-and-hidden-menus.html Is there some way that Reader view can be made to work on these pages?
Bafoto sur écran jointes

All Replies (9)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I had Firefox in Safe Mode, turned off ETP, HTTPS, and put my cookies to standard, but I still got the same cookie warning. GOOD LUCK.  ;-))

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

I turned off uBlock Origin and refreshed the page -

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Works here as well, but I'm not using content blocking extensions.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

RobertJ said
I turned off uBlock Origin and refreshed the page -

I was in safe mode.

Ezalaki modifié na jonzn4SUSE

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Hey agd21,

What OS are you running? Let me go try this in Windows.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

It now works for me in Windows in safe mode with cookies set to standard and ETP off.

Edition Windows 11 Pro Insider Preview Version 22H2 Installed on ‎04-‎Aug-‎22 OS build 25174.1010in s Experience Windows Feature Experience Pack 1000.25174.1010.0

Ezalaki modifié na jonzn4SUSE

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Sorry, I should've mentioned -

Windows 11 ETP - Custom; all 3rd party cookies; in all windows Malwarebytes Browser Guard; uBlock Origin

Visit site switch to Reader Mode disable uBlock Origin Refresh page (in uBlock)

Interestingly, I can enable uBlock and the Reader article stays the same.

Hope it helps.

agd21
agd21 Nkolo motuna
more options

Running MacOS 11.6.8 Firefox 104.0.1

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

There is a cookie div with hidden content that is positioned top and center of the article:

<div id="onetrust-consent-sdk">

It is inserted by a script from cookielaw.com so if that site is blocked, then you won't have this problem here, but blocking it could be an issue on other sites.

I don't know why the message is hidden; I was expecting that I could "X" it off to get rid of it. Some combination of add-ons, settings, or maybe even a glitch in the page is preventing me from doing that. Or is it because I am browsing from California?

While it makes some sense that Firefox looks for what is positioned highest when processing the page for Reader view, even when it is further down the HTML code, it is dysfunctional in this case where it's a warning you can't click off first before calling up Reader view. But is that easy to solve? I really have no idea.