This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Emails take many minutes to delete

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 5 views
  • Eyano yasuka ya Wayne Mery

more options

Hello, Since the new update, which I really like the bright colors and new features, what I don't like is the deletion time for emails. They used to take about 20 seconds to delete a group of emails I didn't want to read, now it takes about 2 minutes. I have time to go do something else and come back just as they are deleting.

I did the file folder fix and that didn't help. Even if I delete 5 - 10 emails, it takes quite a long time. What can I do to solve this?

Dale Weingartner

Hello, Since the new update, which I really like the bright colors and new features, what I don't like is the deletion time for emails. They used to take about 20 seconds to delete a group of emails I didn't want to read, now it takes about 2 minutes. I have time to go do something else and come back just as they are deleting. I did the file folder fix and that didn't help. Even if I delete 5 - 10 emails, it takes quite a long time. What can I do to solve this? Dale Weingartner

All Replies (1)

more options

There is a known bug about speed. Whether that bug would be your issue is hard to determine, and there is no workaround.

Your best approach is to is to make sure both spam and trash folders are empty, and other folders are of reasonable size - less than 100,000, and ideally less than 50,000.