This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

New version of Firefox, total loss of data

  • 3 biyano
  • 0 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya STRINGENCE1

STRINGENCE1
STRINGENCE1
more options

Hello,

My version of Firefox started to malfunction.

Found the latest version of Firefox available, and installed it.

Resulted in total loss of data, I lost all bookmarks, passwords, and add-ons.

A folder called "Old Firefox data" was created on my desktop.

Is there still a chance to recover my data?

Why was all data lost?

//

Hello, My version of Firefox started to malfunction. Found the latest version of Firefox available, and installed it. Resulted in total loss of data, I lost all bookmarks, passwords, and add-ons. A folder called "Old Firefox data" was created on my desktop. Is there still a chance to recover my data? Why was all data lost? //

Solution eye eponami

See also:

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Yes, you can recover it.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution eye oponami

See also:

STRINGENCE1
STRINGENCE1 Nkolo motuna
more options

about:profiles did not show the older profile.

Used copy between folders.