This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Owl Plug-In - Cannot Download Attachments on Mac

  • 2 biyano
  • 0 eza na bankokoso oyo
  • 29 views
  • Eyano yasuka ya hnewman

hnewman
hnewman
more options

I recently downloaded and installed the Owl plug-in for Thunderbird. I am not able to download any attachments. Thunderbird simply states, "Downloading....<name of attachment>" but is never able to download it. I used the trial version of Owl but did not have this problem. I am able to download the attachments when I used my iPhone and when I use "outlook.office.com". I would much rather prefer to use Thunderbird.

I recently downloaded and installed the Owl plug-in for Thunderbird. I am not able to download any attachments. Thunderbird simply states, "Downloading....<name of attachment>" but is never able to download it. I used the trial version of Owl but did not have this problem. I am able to download the attachments when I used my iPhone and when I use "outlook.office.com". I would much rather prefer to use Thunderbird.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

If you look at the OWL download page, you will find a link for the OWL support email. https://addons.thunderbird.net/en-US/thunderbird/addon/owl-for-exchange/

hnewman
hnewman Nkolo motuna
more options

Yes, thank you. I sent them an email last week.