This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox browser

gma_bandley
gma_bandley
more options

my yahoo email will not allow me to delete the emails. I can read the email, but I cannot delete them. It was suggested to me by a Yahoo rep to update the firefox browser. I do not know how to do this.

my yahoo email will not allow me to delete the emails. I can read the email, but I cannot delete them. It was suggested to me by a Yahoo rep to update the firefox browser. I do not know how to do this.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi, your Firefox reported itself to be the latest version, so no need to update.

How long have you had this problem in Yahoo! Mail?

Which method(s) have you tried to deleting messages and which ones work/fail? For example:

  • With the message open, click a button or menu item
  • In the inbox, selecting the message by checking a box or clicking an icon and then using a button or menu item to delete the selected message(s)
  • With the message selected in the Inbox, press the Delete key
  • Other method