Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

long press no longer brings up save option

more options

Not sure what has happened but in the last 2-3 days I am no longer able to long press on an image or video in Firefox mobile browser to bring up options to save, share etc.

Happens on multiple websites including ones that worked previously, can't remember if Firefox updated in the last few days but the issue has only just started.

Have cleared cache, reinstalled, all permissions needed to save images/videos are allowed, but had no effect on this issue.

Not sure what has happened but in the last 2-3 days I am no longer able to long press on an image or video in Firefox mobile browser to bring up options to save, share etc. Happens on multiple websites including ones that worked previously, can't remember if Firefox updated in the last few days but the issue has only just started. Have cleared cache, reinstalled, all permissions needed to save images/videos are allowed, but had no effect on this issue.

All Replies (12)

more options

Hi

Do you have any add-ons installed in Firefox for Android?

more options

Paul said

Hi Do you have any add-ons installed in Firefox for Android?

Nope, i don't even know how to add anything onto the browser

more options

Does it work with the profile pictures right here on this page?

more options

Garrett24 said

Does it work with the profile pictures right here on this page?

Nope, doesnt work anywhere

more options

Does long pressing bring up the menu on text links like the "said" above the quotes here?

more options

Garrett24 said

Does long pressing bring up the menu on text links like the "said" above the quotes here?

It works on text and links like the text/link to your profile and stuff like that, but no images or videos basically web-wide

more options

What is the make and model of your Android device?

more options

Paul said

What is the make and model of your Android device?

Samsung Galaxy S23 Ultra 512gb

more options

So long pressing a text link works, long pressing an image, whether link or not, doesn't? Does following a link through an image work?

The only idea I have up to now is that the accessibility settings on your device might make the long press on images somehow, well, inaccessible.

more options

Garrett24 said

So long pressing a text link works, long pressing an image, whether link or not, doesn't? Does following a link through an image work? The only idea I have up to now is that the accessibility settings on your device might make the long press on images somehow, well, inaccessible.

Yeah text links work, but with images/videos it doesnt even bring up any kind of menu, or have haptic feedback when i hold like normal when you long press, it's as if it isn't even recognising the long press but only when on images or videos

more options
more options

Paul said

Hi I have found this on a Samsung forum which might help: https://eu.community.samsung.com/t5/galaxy-s23-series/gallery-ai-smart-selection-and-long-press-bug/td-p/6884655

It hasn't seemed to fix the issue i'm having in Firefox, but it did solve another issue i was having so thanks for that haha

The issue doesn't happen on Chrome or Samsung web so i think it's a firefox issue rather than phone issue