This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

How many times do I have to press J on spammers for Thunderbird to start automatically moving emails from those spammer into the junk folder?

  • 1 eyano
  • 0 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Wayne Mery

more options

I have the options set on my email account settings and in the Thunderbird general settings. Both places, I have told Thunder bird to move new junk messages to "Junk" folder on "me@myemailaddress.com."

I also have the option "Enable adaptive junk filter logging" checked, if that makes any difference.

How long is this supposed to take to train Thunderbird to automatically start putting junk in the Junk folder instead of my inbox? Because I have marked several of these spammers by pressing the J key and forcing them into the Junk folder this way, but they still keep coming into my inbox. The same exact email addresses I already marked as "junk" by pressing J at least 3 times are still hitting my inbox.

I have the options set on my email account settings and in the Thunderbird general settings. Both places, I have told Thunder bird to move new junk messages to "Junk" folder on "me@myemailaddress.com." I also have the option "Enable adaptive junk filter logging" checked, if that makes any difference. How long is this supposed to take to train Thunderbird to automatically start putting junk in the Junk folder instead of my inbox? Because I have marked several of these spammers by pressing the J key and forcing them into the Junk folder this way, but they still keep coming into my inbox. The same exact email addresses I already marked as "junk" by pressing J at least 3 times are still hitting my inbox.

All Replies (1)

more options

Please check https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages and if you are still having trouble please post a new support request.