This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Thunderbird has problems notifying of unread eMail when folders are nested.

  • 1 eyano
  • 0 eza na bankokoso oyo
  • 3 views
  • Eyano yasuka ya sfhowes

mozilla490
mozilla490
more options

When one has nested folders in a Thunderbird account the notification of unread mail is not being propagated up to ALL the folders in the chain to the head of the nest.

My Thunderbird often does not mark the account when new email has arrived.

When It does mark the account, all the folders underneath are UNmarked so one has to go on a fishing trip opening each containing folder until the unread email is highlighted.

eg:

AnAccount is (sometimes marked) as having unread email 

   folder1 (no marking)
       subFolder1 (no marking)
       subfolder2 (no marking)
           subSubFolder (sometines marked)
When one has nested folders in a Thunderbird account the notification of unread mail is not being propagated up to ALL the folders in the chain to the head of the nest. My Thunderbird often does not mark the account when new email has arrived. When It does mark the account, all the folders underneath are UNmarked so one has to go on a fishing trip opening each containing folder until the unread email is highlighted. eg: AnAccount is (sometimes marked) as having unread email folder1 (no marking) subFolder1 (no marking) subfolder2 (no marking) subSubFolder (sometines marked)

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Duplicate of https://support.mozilla.org/en-US/questions/1433765

Do not post the same question in multiple topics.