This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Restoring sessions after reinstalling windows (device shown in Connected Services but not in Synced Tabs)

  • 2 biyano
  • 0 eza na bankokoso oyo
  • 13 views
  • Eyano yasuka ya ala07

more options

Hi all. I've had to reinstall Windows and lost all my data and files in the process. After reinstalling Windows and Firefox, I tried restoring the sessions on my PC before the Windows reinstall, but could not find them in the "tabs from other devices", history, or anywhere. I did find that my older version of windows is still a connected in the Connected Services list, yet it does not show in synced tabs, on PC or on my phone. Is there any way to restore my old sessions or at least recover the history on another device on the Connected Services list?

Hi all. I've had to reinstall Windows and lost all my data and files in the process. After reinstalling Windows and Firefox, I tried restoring the sessions on my PC before the Windows reinstall, but could not find them in the "tabs from other devices", history, or anywhere. I did find that my older version of windows is still a connected in the Connected Services list, yet it does not show in synced tabs, on PC or on my phone. Is there any way to restore my old sessions or at least recover the history on another device on the Connected Services list?

All Replies (2)

more options

You can check if you have a C:\Windows.old folder with your Firefox profile data.

more options

I've lost all files including Windows.old. No trace of anything.