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No Longer Staying Signed In to Outlook

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya jonzn4SUSE

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I use Microsoft Outlook through GoDaddy for website-related correspondence. The Outlook sign-in page has a selectable option to remain signed in, which I check. This has worked for years: each time I open Firefox, I have been automatically signed in to my email account.

Until recently.

Now, I am NEVER signed in to my account, even though I check the "Keep me signed in" box at each login.

To experiment, I downloaded Google Chrome and have been using it for a few weeks. I stay signed in using that browser, with no issues.

Any ideas about fixing this issue?

I use Microsoft Outlook through GoDaddy for website-related correspondence. The Outlook sign-in page has a selectable option to remain signed in, which I check. This has worked for years: each time I open Firefox, I have been automatically signed in to my email account. Until recently. Now, I am NEVER signed in to my account, even though I check the "Keep me signed in" box at each login. To experiment, I downloaded Google Chrome and have been using it for a few weeks. I stay signed in using that browser, with no issues. Any ideas about fixing this issue?

All Replies (2)

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Show your settings. see screenshot When I close the browser I prefer to not stay logged in. Let me test your process by changing my settings and see what happens.

Ezalaki modifié na jonzn4SUSE

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By unchecking Clear history when closing Firefox. I restarted the browser, signed in, and checked the option to stay signed in and was automagically signed into Hotmail after restarting the browser.