We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I keep getting the following message when trying to use kaspersky safe money '

  • 3 biyano
  • 0 eza na bankokoso oyo
  • 21 views
  • Eyano yasuka ya cor-el

more options

I keep getting the following message when trying to use kaspersky safe money 'Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window'

I keep getting the following message when trying to use kaspersky safe money 'Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window'

All Replies (3)

more options

Can you show the message? Is this a Firefox issue or Kaspersky issue?

more options

Open Task Manager and end Firefox process and then try again.

more options

Kaspersky safe money might be trying to open a new browser instance that want to use the same profile, what isn't supported by Firefox. You will have to contact Kaspersky support if their software isn't working properly.