This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Lost HTML and remote images on incoming emails

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 3 views
  • Eyano yasuka ya Lee

Lee
Lee
more options

I am having a problem with incoming emails appearing in non-HTML format (see below), and I have checked "Allow remote content in messages" and there are no exceptions. Is there another setting that would cause the loss of HTML formatting and/or remote images? (see images of same email in full HTML and without) Thanks for any suggestions Lee

I am having a problem with incoming emails appearing in non-HTML format (see below), and I have checked "Allow remote content in messages" and there are no exceptions. Is there another setting that would cause the loss of HTML formatting and/or remote images? (see images of same email in full HTML and without) Thanks for any suggestions Lee
Bafoto sur écran jointes

Solution eye eponami

Found the problem - Message Body had somehow switched (I have no idea how), but that solved it.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (1)

Lee
Lee Nkolo motuna
more options

Solution eye oponami

Found the problem - Message Body had somehow switched (I have no idea how), but that solved it.