Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo ekangemaki mpe etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Thunderbird Attachments

  • 1 eyano
  • 0 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya Matt

tseabrook
tseabrook
more options

Has anyone seen a message similar to this when trying to attach a document, usually a pdf to an email?

O:\XXXXXXXXXX.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

Also, when someone send me an image file, I can't open it directly from the email. I have to download it and then open it. This isn't as big of an issue as the above, but I thought I'd ask it too.

Thank you

Windows 10 Thunderbird 115.10.0

Has anyone seen a message similar to this when trying to attach a document, usually a pdf to an email? ''O:\XXXXXXXXXX.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.'' Also, when someone send me an image file, I can't open it directly from the email. I have to download it and then open it. This isn't as big of an issue as the above, but I thought I'd ask it too. Thank you Windows 10 Thunderbird 115.10.0

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I will lock this apparently abandoned topic.