This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Setting up an existing thunderbird email account on a new laptop

  • 3 biyano
  • 1 eza na nkokoso oyo
  • Eyano yasuka ya david

liz49
liz49
more options

My thunderbird email account was on my old laptop and now I'm trying to get into it on a new laptop and it is asking for a password that I've forgotten and doesn't give me the option to put in a new one. What can I do to get my old email account working on my new laptop?

My thunderbird email account was on my old laptop and now I'm trying to get into it on a new laptop and it is asking for a password that I've forgotten and doesn't give me the option to put in a new one. What can I do to get my old email account working on my new laptop?

All Replies (3)

david
david
  • Top 10 Contributor
more options

Is the old laptop still available? How did you transfer to new laptop?

Helpful?

mtrisler1
mtrisler1
more options

I have the same problem. New laptop, need to connect to Thunderbird.

Helpful?

david
david
  • Top 10 Contributor
more options

The steps are here: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer go slowly and it will work. THis is because you are copying with windows file explorer and that captures everything in the profile. Post if you have difficulties.

Helpful?

Tuna motuna

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.