New pc & install of thunderbird i got his problem Your Thunderbird profile cannon be loaded. It may be missing or inaccessible
Hi ive got new w11 pc and tried to move my profiles to new thunderbird installation i got this ( Your Thunderbird profile cannon be loaded. It may be missing or inaccessible.) so i then uninstalled to try again i still get the same message ive now done it many times but it comes up on a new install im a complete novice and have looked for hours trying to find away to fix this and i need a step by step guide i cant even get it right with that video of your thanks for your help if you could please.
Hi ive got new w11 pc and tried to move my profiles to new thunderbird installation i got this ( Your Thunderbird profile cannon be loaded. It may be missing or inaccessible.) so i then uninstalled to try again i still get the same message ive now done it many times but it comes up on a new install im a complete novice and have looked for hours trying to find away to fix this and i need a step by step guide i cant even get it right with that video of your thanks for your help if you could please.
All Replies (1)
If the old PC is still available, do this:
here is the info in brief steps:
- ensure thunderbird is not running on old machine
- enter %appdata% in search window on task bar and press Enter key
- this should open windows file explorer in Appdata\roaming folder
- highlight the Thunderbird folder and copy to external media
- ensure thunderbird is installed on second computer and NOT running
- enter %appdata% in search window on task bar and press Enter key
- you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
- start thunderbird and all should be there
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