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Add Security Exception

  • 2 biyano
  • 0 eza na bankokoso oyo
  • Eyano yasuka ya pete102

pete102
pete102
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Good morning. I am using Thunderbird version 115.16.2 (32 bit).

Several days ago when every I attempted to get email by clicking on the "Get messages" button on my menu bar, nothing happened. If I went through the menu (File -> Get messages for -> email address, I would receive a box message titled "Add Security Exception". I have added a screen shot image.

If i clicked "Confirm Security Exception" I could then receive mail the way I normally do by clicking on the "Get Messages" button on the menu bar.

But the next day after booting my computer, I would need to repeat this once again.

This is not normal. Is it an issue with Thunderbird or should I take this up with my server provider.

Thanks Pete

Good morning. I am using Thunderbird version 115.16.2 (32 bit). Several days ago when every I attempted to get email by clicking on the "Get messages" button on my menu bar, nothing happened. If I went through the menu (File -> Get messages for -> email address, I would receive a box message titled "Add Security Exception". I have added a screen shot image. If i clicked "Confirm Security Exception" I could then receive mail the way I normally do by clicking on the "Get Messages" button on the menu bar. But the next day after booting my computer, I would need to repeat this once again. This is not normal. Is it an issue with Thunderbird or should I take this up with my server provider. Thanks Pete
Bafoto sur écran jointes

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Is it an issue with Thunderbird or should I take this up with my server provider.

Neither. What is your anti-virus software?

Click the 'Get Certificate' button at the exception pop-up, then the 'View' button.

Post a screenshot of the Certificate Viewer window with the issuer information visible.

Helpful?

pete102
pete102 Nkolo motuna
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Thanks for the reply.

I am using Norton 360 for antivirus.

Attached is the view of the certificate.

Helpful?

Tuna motuna

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