This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Odd bookmark behavior

  • 1 eyano
  • 0 eza na bankokoso oyo
  • Eyano yasuka ya traveler1

more options

Recently, my bookmarks have disappeared (but leaving empty folders), reappeared, or reappeared but incompletely. (incompletely meaning not all showed up - alphabetically, only bookmarks beginning through letter "D." When I search bookmarks, the "missing ones" show-up in the results; they are just not visible in the toolbar. Similarly, if I try to add a new bookmark, it does not show. Help! thanks

Recently, my bookmarks have disappeared (but leaving empty folders), reappeared, or reappeared but incompletely. (incompletely meaning not all showed up - alphabetically, only bookmarks beginning through letter "D." When I search bookmarks, the "missing ones" show-up in the results; they are just not visible in the toolbar. Similarly, if I try to add a new bookmark, it does not show. Help! thanks

Solution eye eponami

Update - this is fixed.

I uninstalled Firefox; this time I also manually deleted everything in AppData/Roaming/Mozilla, which included the Firefox user profiles. (Windows uninstall will not delete these.) Reinstalled Firefox. Problem solved (for now)

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (1)

more options

Solution eye oponami

Update - this is fixed.

I uninstalled Firefox; this time I also manually deleted everything in AppData/Roaming/Mozilla, which included the Firefox user profiles. (Windows uninstall will not delete these.) Reinstalled Firefox. Problem solved (for now)

Helpful?

Tuna motuna

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.