This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird change to Imap

  • 1 eyano
  • 0 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya sfhowes

uswakefields
uswakefields
more options

I was advised to change from Pop to Imap I have 3 gmail accounts, & all 3 now have Imap in brackets after the name. 2 are no problem but my main default account has two occurrences, the Imap one I can open with no problem but every time I open Thunderbird this message pops up " The STAT command did not succeed. Error getting message number and sizes. Mail server imap.gmail.com responded:[SYS/PERM] Your account is not enabled for Pop access. Please visit your gmail settings and enable your account for Pop access". Is there anyway I can sort this out, or do I just ignore it? Please don't be too technical I am 81 & struggling with technology!

I was advised to change from Pop to Imap I have 3 gmail accounts, & all 3 now have Imap in brackets after the name. 2 are no problem but my main default account has two occurrences, the Imap one I can open with no problem but every time I open Thunderbird this message pops up " The STAT command did not succeed. Error getting message number and sizes. Mail server imap.gmail.com responded:[SYS/PERM] Your account is not enabled for Pop access. Please visit your gmail settings and enable your account for Pop access". Is there anyway I can sort this out, or do I just ignore it? Please don't be too technical I am 81 & struggling with technology!

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

When you switched from POP to IMAP, did you just change the server settings? The error message suggests you did. You have to add the account separately as IMAP:

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

Helpful?

Tuna motuna

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.