This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Session Lost due to Firefox Crash

  • 4 biyano
  • 0 eza na bankokoso oyo
  • 20 views
  • Eyano yasuka ya Darkmight11

Darkmight11
Darkmight11
more options

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

All Replies (4)

markwarner22
markwarner22
more options

Did you look at your history to see if they were still there.

Helpful?

Darkmight11
Darkmight11 Nkolo motuna
more options

markwarner22 said
Did you look at your history to see if they were still there.

Restoring previous session did not work (it said it encountered an issue, the list of tabs there was empty). There were no recently closed windows or tabs.

Helpful?

markwarner22
markwarner22
more options

During such crashes the chances are very slim that anything was saved correctly to retrieve the information and if your "History" didn't show the sessions then the chances are they are gone as result of the crash.

Helpful?

Darkmight11
Darkmight11 Nkolo motuna
more options

markwarner22 said
During such crashes the chances are very slim that anything was saved correctly to retrieve the information and if your "History" didn't show the sessions then the chances are they are gone as result of the crash.

Yeah this is why my question is specifically about these two points: 1. I have shadow copies of the session from a week ago, these copies are corrupted, but not due to the crash. Is there a way to fix the corruption and somehow still decompress them and possibly retrieve a partial list? 2. Sync was always turned on. The moment I started Firefox and it was not able to restore the previous session, it overwrote the open tabs from this Computer. However, previously the open tabs were synced, so that must have been stored at some point in the database and it may be possible through some logs to retrieve the old state of this entry or to revert the last few transactions.

Helpful?

Tuna motuna

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.