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unable to open or view within body of an e mail

  • 3 biyano
  • 0 eza na bankokoso oyo
  • Eyano yasuka ya Matt

jan.evans444
jan.evans444
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I can receive e mails but unable to open anything contained within body of e mail. e.g. P & O Cruises will send an e mail advertising cruise but when it says click on open to view - It will not open up. many thanks

I can receive e mails but unable to open anything contained within body of e mail. e.g. P & O Cruises will send an e mail advertising cruise but when it says click on open to view - It will not open up. many thanks

All Replies (3)

frisée
frisée
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Under Account Settings/Server Settings have you ticked "Automatically download new messages" to get the message body?

Or have you 'Fetch headers only' ticked? This would result in blank emails being received

Helpful?

christ1
christ1
  • Top 25 Contributor
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Are you viewing messages in plain text or HTML? In case of the former, in the main Thunderbird window, try View (Alt-V) - Message Body As - Original HTML. In HTML view you're not supposed to click 'Open' anywhere to view the body of a message.

Helpful?

Matt
Matt
  • Top 25 Contributor
  • Moderator
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I have closed https://support.mozilla.org/en-US/questions/1485874 as a duplicate of this topic with a referral to https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working for more information on links not working.

This appears to be a hyperlink issue to me.

Helpful?

Tuna motuna

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