This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox hangs when trying to print

AnonymousUser
AnonymousUser
more options

When I try to print a web page from firefox almost everything freezes. and the only thing I can do is to press ctrl+alt+del and then logout then login again and startup all the programs.

Note that I dont have an actual printer installed, but I'm trying to use adobe acrobat's printer.

I had windows 7 32 bit and lately changed to 64 bit and pretty much installed every thing I had before. I did not have this issue in my previous OS.

and also I checked with IE8 it prints fine.

Thank you in advance for any help.

This happened

Every time Firefox opened

== When I installed windows 7 64 bit

When I try to print a web page from firefox almost everything freezes. and the only thing I can do is to press ctrl+alt+del and then logout then login again and startup all the programs. Note that I dont have an actual printer installed, but I'm trying to use adobe acrobat's printer. I had windows 7 32 bit and lately changed to 64 bit and pretty much installed every thing I had before. I did not have this issue in my previous OS. and also I checked with IE8 it prints fine. Thank you in advance for any help. == This happened == Every time Firefox opened == When I installed windows 7 64 bit

Solution eye eponami

Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

If not, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Solution eye oponami

Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

If not, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

dezy
dezy
more options

thanks that helped

the problem was with IDM extension