This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

the yellow bar does not show up to allow updates of adobe flash or other downloads. How do I get it to come up?

  • 4 biyano
  • 23 eza na bankokoso oyo
  • 6 views
  • Eyano yasuka ya TXGuy

more options

i tried to update the adobe reader, as recommended, but the yellow bar does not come up for me to allow updates or downloads. How can I get the yellow bar to come up?

This happened

Not sure how often

== I tried to download adobe flash update

i tried to update the adobe reader, as recommended, but the yellow bar does not come up for me to allow updates or downloads. How can I get the yellow bar to come up? == This happened == Not sure how often == I tried to download adobe flash update

All Replies (4)

more options

Install/Update Adobe Reader for Firefox: your ver. N/A; current ver. 9.3 Check your version here: http://www.mozilla.com/en-US/plugincheck/ See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader You may be able to update from the Adobe Reader installed on your system instead of going to the Adobe site and downloading. Start > Program Files, find and click Adobe Reader to open, click Help, click Check for Updates. If you go to the Adobe site to download the current Adobe Reader: -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) ~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~ -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader


Firefox_Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.4.2_03 (~~red: very old~~); current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) Check your version here: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed.

Install/Update Adobe Flash Player for Firefox: your ver. 10.0 r45; current ver. 10.1 r53 (important security update 2010-06-10) Check your version here: http://www.mozilla.com/en-US/plugincheck/ See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1

more options

I can not make the initial down load of adobe flash player. I am not updating.

more options

As TXGuy suggested:

If you go to the Adobe site to download the current Adobe Reader: -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access)


That should work for you.

more options

"Install/Update" means install or update.