This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

FF hangs entire PC apparently loading Flash content. I have 3.6.6 and latest Flash. Computer is totally locked for 45 seconds.Is this really the intent?

  • 3 biyano
  • 1 eza na nkokoso oyo
  • 4 views
  • Eyano yasuka ya Morbus

more options

I have FF 3.6.6 and Flash 10.1. When I enter a site the entire computer hangs. The mouse operates but I cannot go to another site, leave the browser or even bring up the Task Manager. The entire PC is hung. This lasts 45 seconds of course and then everything is fine. Is this how the plugin containment code is really supposed to work?

URL of affected sites

http://www.aol.com

I have FF 3.6.6 and Flash 10.1. When I enter a site the entire computer hangs. The mouse operates but I cannot go to another site, leave the browser or even bring up the Task Manager. The entire PC is hung. This lasts 45 seconds of course and then everything is fine. Is this how the plugin containment code is really supposed to work? == URL of affected sites == http://www.aol.com

All Replies (3)

more options

Hello Dave.

You sound like you're having a serious issue with your Flash plugin. Please contact Adobe for support.

more options

Make sure that you allow the plugin-container process access to internet.

You can set the prefs dom.ipc.plugins.enabled.* to false on the about:config page to disable the plugin-container process to see if that helps. dom.ipc.plugins.enabled.npctrl.dll (Silverlight) dom.ipc.plugins.enabled.npqtplugin.dll (QuickTime) dom.ipc.plugins.enabled.npswf32.dll (Flash)

To open the about:config page, type about:config in the location (address) bar and press the Enter key, just like you type the url of a website to open a website. If you see a warning then you can confirm that you want to access that page.

more options

Thanks, cor-el worked for me!