We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I get this arrow: Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsBlocklistService.js:648, why ?

  • 3 biyano
  • 224 eza na bankokoso oyo
  • 5 views
  • Eyano yasuka ya imretired

AnonymousUser
AnonymousUser
more options

I get this arrow when I start fire fox: Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsBlocklistService.js:648 But why ?

This happened

Every time Firefox opened

== ???

I get this arrow when I start fire fox: Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsBlocklistService.js:648 But why ? == This happened == Every time Firefox opened == ???

Solution eye eponami

Hello Vibeke.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (3)

Morbus
Morbus
more options

Solution eye oponami

Hello Vibeke.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

Frankie
Frankie
more options

See also https://bugzilla.mozilla.org/show_bug.cgi?id=542695

imretired
imretired
more options

I've been having the same issue ever since I installed the Roboform add on.