This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

After installing version 3.66 Firefox will not let my users update to a newer version

more options

Every few months I go around to the office PCs where my users have normal guest rights (so they can not install applications). I log in as an Administrator and update programs as needed, including Firefox to the latest version (3.66). I've done this for years and Firefox always updates for them when they are logged in with their basic user rights. After I installed this version, everyone is getting an error that "there is an update available, but you do not have permission to install it". How can I fix this so the browser will update again for all my users.

This happened

A few times a week

== I logged is Administrator on all the office PC's and upgraded everyone to version 3.66

Every few months I go around to the office PCs where my users have normal guest rights (so they can not install applications). I log in as an Administrator and update programs as needed, including Firefox to the latest version (3.66). I've done this for years and Firefox always updates for them when they are logged in with their basic user rights. After I installed this version, everyone is getting an error that "there is an update available, but you do not have permission to install it". How can I fix this so the browser will update again for all my users. == This happened == A few times a week == I logged is Administrator on all the office PC's and upgraded everyone to version 3.66

All Replies (1)

more options

Try following the steps detailed at Updates reported when running newest version