Firefox stuck downloading the upgrade version
While attempting to upgrade from 3.6.6 to 3.6.7 Firefox got stuck-i.e- in the help box at top it says 'downloading firefox 3.6.7' and I cannot get it to stop- consequently I cannot download the upgrade at all because I am told 'you must close Firefox to continue'
== upgrading to 3.6.7
All Replies (2)
Deborah,
Try the following:
After closing Firefox, Remove the files in the updates and updates\0 folder: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates C:\Program Files\Mozilla Firefox\updates\
(Replacing <user> with your Vista user name.)
See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
If that doesn't work, try downloading the Firefox installer from http://www.getfirefox.com and running it, after exiting Firefox. Your settings won't be lost with this upgrade install.
Thank you rjohnson- I just managed to solve it myself just prior to your post here and am glad you posted because I was wondering where to go to let people know it was now solved.
But again- thanks so much for such a prompt response to my problem- I certainly appreciate it!
Deborah