This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I get a message that says ff is already running but is not responding ,to open a new window, you must close the existing ff process or restart your system, how do i close the existing ff process?

  • 1 eyano
  • 3 eza na bankokoso oyo
  • 10 views
  • Eyano yasuka ya Shawn

more options

I have windows 7 on dell laptop. I am working on a Word Document and want to go to a diff window for some information. I click on the FF icon on my desktop and get a message that says...FF is already running but is not responding. To open a new window, you must close the existing ff process or restart your system..how do you close the existing ff process?


This happened

Every time Firefox opened

== I got my new dell laptop four weeks ago with window 7 installed

I have windows 7 on dell laptop. I am working on a Word Document and want to go to a diff window for some information. I click on the FF icon on my desktop and get a message that says...FF is already running but is not responding. To open a new window, you must close the existing ff process or restart your system..how do you close the existing ff process? == This happened == Every time Firefox opened == I got my new dell laptop four weeks ago with window 7 installed

All Replies (1)

more options