This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

problems with picasa

  • 1 eyano
  • 42 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya cor-el

jaclaw1
jaclaw1
more options

I recently loaded Firefox on my computer. I use Picasa regularily to email photos but I can no longer do so. When I try to logon to Gmail from Picasa Gmail refuses my password and user name. However Gmail works fine otherwise on this computer. I have 2 other computers which I use to email photos using Picasa and these work fine but I haven't loaded Firefox on them.

I recently loaded Firefox on my computer. I use Picasa regularily to email photos but I can no longer do so. When I try to logon to Gmail from Picasa Gmail refuses my password and user name. However Gmail works fine otherwise on this computer. I have 2 other computers which I use to email photos using Picasa and these work fine but I haven't loaded Firefox on them.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" 

"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems