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Gmail won't load after upgrade to 3.6.9

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Since upgrading to 3.6.9, gmail hangs while loading. The progress bar moves to 99% and then sits there. Gmail works in basic HTML mode, but not in normal JavaScript mode. Eventually, gmail time out and says "This is taking longer than usual". Looks like Ajax call never completes.

Since upgrading to 3.6.9, gmail hangs while loading. The progress bar moves to 99% and then sits there. Gmail works in basic HTML mode, but not in normal JavaScript mode. Eventually, gmail time out and says "This is taking longer than usual". Looks like Ajax call never completes.

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I just had this happen to me with FF 3.6.10 in my normal profile. If I ran in "Private Browsing" mode or another browser, it was working. The cause was my browser cache. As soon as I cleared my cache this worked again for me.