This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I am trying to find the software conflict that's causing a blue screen at start-up, a problem I had with my old drive till it finally crashed.

  • 1 eyano
  • 2 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya cor-el

dgness
dgness
more options

I am running Windows XP SP3 and Earthlink Protection Control Center with the new hard drive and get the blue screen again. I am running Windows XP SP3 and Earthlink Protection Control Center with the new hard drive and get the blue screen again. Could Firefox conflict with either Windows or the Earthlink protection software? editedit

  1. Details

BoldItalicArticle LinkExternal LinkNumbered ListBulleted List

# I am running Windows XP SP3 and Earthlink Protection Control Center with the new hard drive and get the blue screen again. I am running Windows XP SP3 and Earthlink Protection Control Center with the new hard drive and get the blue screen again. Could Firefox conflict with either Windows or the Earthlink protection software? editedit # Details BoldItalicArticle LinkExternal LinkNumbered ListBulleted List

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox can't cause a BSOD. Only software that runs at kernel level can cause such errors. Security software (anti-virus, firewall) that runs as a service and kernel drivers for devices like display and mouse can cause such issues.