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since updating firefox i can no longer connect to pogo error message says i have no java yet test say i have lates current update of java

  • 2 biyano
  • 38 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya cor-el

mjirrer
mjirrer
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i updated firefox and now i can no longer access pogo.com it states that java is unavailable on my pc. When i run test for Java it states that i have most recent update installed and it is operating

i updated firefox and now i can no longer access pogo.com it states that java is unavailable on my pc. When i run test for Java it states that i have most recent update installed and it is operating

All Replies (2)

Helper7677
Helper7677
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I don't know what test you are looking at. You have Java 1.6.0_11, which has known security issues; the current version is 1.6.0_21. For updating see below.

You need to update your plugins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins:

  • Macromedia Shockwave for Director Netscape plug-in, version 11.0
  • Adobe PDF Plug-In For Firefox and Netscape (you MAY need to update)
  • Java Plug-in 1.6.0_11 for Netscape Navigator
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Shockwave for Director
    • NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    • When the download is complete, exit Firefox (File > Exit)
    • locate and double-click in the installer you just downloaded, let the install complete.
    • Restart Firefox and check your plugins again.
    • Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
  3. Update Adobe Reader (PDF plugin):
    • From within your existing Adobe Reader (if you have it already installed):
      • Open the Adobe Reader program from your Programs list
      • Click Help > Check for Updates
      • Follow the prompts for updating
      • If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    • Download complete installer (if you do NOT have Adobe Reader installed):
      • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
      • On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button
      • If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
      • Click "Save to File"; save to your Desktop (so you can find it)
      • After download completes, close Firefox
      • Click the installer you just downloaded and allow the install to continue
        • Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
      • Download link and more information: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
    • After the installation, start Firefox and check your version again.
  4. Update Java:


You have an item installed that is considered malware/spyware/adware, "My Web Search Plugin Stub". This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.

  1. You can check to see if you have any of these from Web Products" installed:
  2. You MAY need to change a preference to reset your default URL/location bar search provider:
    • Enter about:config in the address/URL bar and press the Enter key
    • If you see a warning, accept it (Promise that you will be careful)
    • Filter = keyword.URL
    • Below the Filter, if keyword.URL is bold, right-click on keyword.URL and choose "Reset"
    • Restart Firefox (File > Restart Firefox)
    • See: http://kb.mozillazine.org/Keyword.url
  3. You MAY need to reset your homepage. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.


You can remove "getplus" (shown in your plugins), the Adobe Download Manager. You do not need it and it causes problems for some users:

To avoid installing "getplus" for future Adobe Flash updates, follow the link in ONE of these articles:

To avoid installing "getplus" for future Adobe Reader (PDF) updates, do one of the following:

  1. Update from your existing Adobe Reader
    • Open Adobe Reader in your programs
    • on the Adobe Reader menu, click Help > Check for updates
  2. Download the complete installer from the Adobe site

You can always check the status of some of your plugins here: http://www.mozilla.com/en-US/plugincheck/

  • Note: plugin check page does not have version information on all plugins
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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FYI:
Firefox 3.6 versions need the Next Generation version of the Java plugin.

See http://java.com/en/download/faq/firefox_newplugin.xml