This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox is freezing for extended periods

  • 1 eyano
  • 31 eza na bankokoso oyo
  • 8 views
  • Eyano yasuka ya AliceWyman

more options

(this is related to Flash plug-in, but not quite same as others are reporting) When playing SWF video, and selecting another 'sub-video', ... - none of the firefox windows responds - Unable to close with Alt-F4 - Unable to activate with Alt-Tab - right-click of Firefox windows on Task Bar either shows nothing, or else unselectable options - Until video starts loading, nothing works - Once video starts loading, everything starts working If I force close firefox, I get "Firefox is not responding"

I can make this happen almost on demand when watching SWF with sub-videos in them

Compaq 6715b notebook, 2.00GB RAM, 320GB HDD in 3 partitions Vista Business 32bit SP2 FF 3.6.10 Shockwave Flash 10.1.83.5

==

Firefox is not responding


Description:

 A problem caused this program to stop interacting with 

Windows.

Problem signature:

 Problem Event Name:	AppHangXProcB1
 Application Name:	firefox.exe
 Application Version:	1.9.2.3909
 Application Timestamp:	4c8fdcc5
 Hang Signature:	9906
 Hang Type:	6208
 Waiting on Application Name:	plugin-container.exe
 Waiting on Application Version:	1.9.2.3909
 OS Version:	6.0.6002.2.2.0.256.6
 Locale ID:	5129
 Additional Hang Signature 1:	

2325a338925162357511d593de1797ea

 Additional Hang Signature 2:	09a9
 Additional Hang Signature 3:	

461ab141c5bdef416438b2a45dd75f45

 Additional Hang Signature 4:	9906
 Additional Hang Signature 5:	

2325a338925162357511d593de1797ea

 Additional Hang Signature 6:	09a9
 Additional Hang Signature 7:	

461ab141c5bdef416438b2a45dd75f45

Read our privacy statement:

 http://go.microsoft.com/fwlink/?

linkid=50163&clcid=0x0409

==

(I truncated Help > TS Info from 43,585 to under 30,000)

(this is related to Flash plug-in, but not quite same as others are reporting) When playing SWF video, and selecting another 'sub-video', ... - none of the firefox windows responds - Unable to close with Alt-F4 - Unable to activate with Alt-Tab - right-click of Firefox windows on Task Bar either shows nothing, or else unselectable options - Until video starts loading, nothing works - Once video starts loading, everything starts working If I force close firefox, I get "Firefox is not responding" I can make this happen almost on demand when watching SWF with sub-videos in them Compaq 6715b notebook, 2.00GB RAM, 320GB HDD in 3 partitions Vista Business 32bit SP2 FF 3.6.10 Shockwave Flash 10.1.83.5 ==== Firefox is not responding ---- Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangXProcB1 Application Name: firefox.exe Application Version: 1.9.2.3909 Application Timestamp: 4c8fdcc5 Hang Signature: 9906 Hang Type: 6208 Waiting on Application Name: plugin-container.exe Waiting on Application Version: 1.9.2.3909 OS Version: 6.0.6002.2.2.0.256.6 Locale ID: 5129 Additional Hang Signature 1: 2325a338925162357511d593de1797ea Additional Hang Signature 2: 09a9 Additional Hang Signature 3: 461ab141c5bdef416438b2a45dd75f45 Additional Hang Signature 4: 9906 Additional Hang Signature 5: 2325a338925162357511d593de1797ea Additional Hang Signature 6: 09a9 Additional Hang Signature 7: 461ab141c5bdef416438b2a45dd75f45 Read our privacy statement: http://go.microsoft.com/fwlink/? linkid=50163&clcid=0x0409 ============ (I truncated Help > TS Info from 43,585 to under 30,000)

All Replies (1)

more options

You have received replies in the other topic you recently posted on a similar issue, here:

http://support.mozilla.com/en-US/questions/755321 How do I work out which plugin is causing the problem?