This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why can't I get on FrontierVille from FireFox?

  • 1 eyano
  • 30 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya cor-el

badge
badge
more options

I cannot get to FrontierVille. My Adobe Flash Player crashes. I have sent several crash reports and refreshed dozens of times. I have uninstalled all Adobe products and reinstalled with no luck at all, cleared cache and history. Please help!!! I am able to get there through Internet Explorer so it must be a problem with FireFox.

I cannot get to FrontierVille. My Adobe Flash Player crashes. I have sent several crash reports and refreshed dozens of times. I have uninstalled all Adobe products and reinstalled with no luck at all, cleared cache and history. Please help!!! I am able to get there through Internet Explorer so it must be a problem with FireFox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you post the GUID of some recent crash reports?

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, just like you open a website.
See: http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter) and [[Mozilla Crash Reporter|Mozilla Crash Reporter:Breakpad]]

Your above posted system details show multiple Java Console extensions.
You can uninstall (remove) the Java Console extensions and disable the Java Quick Starter extension as you do not need them to run Java applets.

See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0

Disable the Java Quick Starter extension: Tools -> Addons -> Extensions
Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)