This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

running windows 7 firefox refuses to come up, proxy server is refusing connections network adminiastrater says proxy servers are correct and is issue with firefox what do I do/ do

kieko2008
kieko2008
more options

I start up firefox and it says the proxy server is refusing connection. It is configured to use a proxy server that is refusing connections. To check the proxy servers and ask network administrater to make sure proxy server is correct They say the proxy server is correct and it is a firefox problem. So what to I do now?

I start up firefox and it says the proxy server is refusing connection. It is configured to use a proxy server that is refusing connections. To check the proxy servers and ask network administrater to make sure proxy server is correct They say the proxy server is correct and it is a firefox problem. So what to I do now?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that the Firefox connection settings are the same as in IE.

You can find the connection settings in "Tools > Options > Advanced : Network : Connection" If you do not need to use a proxy to connect to internet then select No Proxy

In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings".

You can compare them with the IE settings in the Internet Options (Control Panel). Control Panel > Internet Options > Connections: LAN Settings

harrydbrownjr
harrydbrownjr
more options

Are you using the "Automatic proxy configuration URL" aka PAC file?


check by opening MOZILLA FIREFOX --> Tools --> Options Menu Item --> Network TAB --> Settings BUTTON