This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

why are some of my emails going to spam folder

more options

I send a email. I BCC myself. It goes to my spam folder. Some people tell me they never received the email. I'm wondering if it is going to their spam folder. How do I prevent this?

I send a email. I BCC myself. It goes to my spam folder. Some people tell me they never received the email. I'm wondering if it is going to their spam folder. How do I prevent this?

All Replies (1)

more options

Firefox doesn't do email, it's a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. http://www.mozillamessaging.com/en-US/support/
or this one
http://forums.mozillazine.org/viewforum.php?f=39