This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

When I start Firefox for the first time, 1 Firefox.exe shows up in the Task Manager (8,180K), but Firefox doesn't start. When I click on it again, a second Firefox.exe shows in the Task Manager, and Firefox opens. Is the first one a Trojan?

  • 2 biyano
  • 6 eza na bankokoso oyo
  • 16 views
  • Eyano yasuka ya cor-el

more options

I'm using version 3.6.12 on Windows XP. The icon points to C:\Program Files\Mozilla Firefox\Firefox.exe. The Properties of that file look okay.

I'm using version 3.6.12 on Windows XP. The icon points to C:\Program Files\Mozilla Firefox\Firefox.exe. The Properties of that file look okay.

All Replies (2)

more options

No, most likely not. I reckon you got some antivirus software on your machine, don't you?

Sometimes Firefox does load into memory but won't show your start page.

Simply open the task manager, click on the "Processes" tab and kill the (two or more) firefox.exe processes you've just created. Double-click your Firefox icon and everything should be back to normal.