This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Can't seem to download Adobe Flash Player. Says need 32-bit browser. Is Firefox 3.6 a 64-bit browser? If so, how can I download Flash Player?

more options

The message from Adobe says that if you have a 64-bit operating system, you need to have a 32-bit browser to be able to download the latest Flash Player. How do I tell whether the Firefox that I just downloaded on my new computer is 32-bit or 64-bit? If it is 64-bit, how can I change it 32-bit (if that is what I must do)?

The message from Adobe says that if you have a 64-bit operating system, you need to have a 32-bit browser to be able to download the latest Flash Player. How do I tell whether the Firefox that I just downloaded on my new computer is 32-bit or 64-bit? If it is 64-bit, how can I change it 32-bit (if that is what I must do)?

All Replies (1)

more options

1.Download the Flash setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}

3. Then run the Flash setup file from your Desktop.

  • On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).

See this:
http://vistasupport.mvps.org/run_as_administrator.htm