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Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

How to stop automatic capitalization?

  • 2 biyano
  • 9 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya jahsun

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I am trying to enter my username to access my bank account. It will not allow a lowercase letter to begin the username. Since I have used lowercase for years, the account does not recognize the login.

I am trying to enter my username to access my bank account. It will not allow a lowercase letter to begin the username. Since I have used lowercase for years, the account does not recognize the login.

All Replies (2)

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Make sure that you haven't saved uppercase and lowercase versions of that name and password.

Remove a saved password here: Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

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Thank you so much cor-el. I was wondering whats going on with firefox, it's been weeks trying to figure this out.

Thanks a million "Jah Bless"