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Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

How do I know which Addon is causing trouble?

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  • Eyano yasuka ya TonyE

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I get an error message on the screen every time I load Firefox, but I have no idea which Plug-in or Add-on it relates to? Error is below;

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIStringBundle.GetStringFromName]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: XStringBundle :: getString :: line 17" data: no]

Thanks Wayne

I get an error message on the screen every time I load Firefox, but I have no idea which Plug-in or Add-on it relates to? Error is below; [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIStringBundle.GetStringFromName]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: XStringBundle :: getString :: line 17" data: no] Thanks Wayne

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You need to disable them until you find the one causing the problem. for details see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes and https://support.mozilla.com/kb/Troubleshooting+plugins