This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

When I changed the Mozilla Firefox shortcut properties, I received this error 'Unable to save changes to 'Mozilla Firefox.lnk'. Access is denied. ' What should I do?

  • 3 biyano
  • 30 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya ongeelim

ongeelim
ongeelim
more options

When I changed the Mozilla Firefox shortcut properties (Changing the shortcut icons), I received this error 'Unable to save changes to 'Mozilla Firefox.lnk'. Access is denied. ' This error also happened to Google Chrome as well. What should I do?

When I changed the Mozilla Firefox shortcut properties (Changing the shortcut icons), I received this error 'Unable to save changes to 'Mozilla Firefox.lnk'. Access is denied. ' This error also happened to Google Chrome as well. What should I do?

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

Not a Firefox support issue, that is the Windows realm. You probably need admin privileges that aren't set in that logon user account.

http://lounge.windowssecrets.com/index.php

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Also check the Properties of that shortcut via the right-click context menu to make sure that it isn't Read-only.

ongeelim
ongeelim Nkolo motuna
more options

Thanks a lot. Now its working.