This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Photos on y facebook albums changed format since I started using Firefox few weeks ago. They're all stuck in a huge black box, quality is lousy. How do I get rid of this thing that's taken over all my photos & get the quality I once had?

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya cor-el

VictryM
VictryM
more options

When I click on my photos & albums photos in FB they are small and surrounded by a large strip box of black. Also getting Photoshop instead of regular JPEg info. Never happened before until used Firefox. Sh=eems like I've been high-jacked by some other photo app, but can't find what. What to do?

When I click on my photos & albums photos in FB they are small and surrounded by a large strip box of black. Also getting Photoshop instead of regular JPEg info. Never happened before until used Firefox. Sh=eems like I've been high-jacked by some other photo app, but can't find what. What to do?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)